We want you to love every product from The Trend Aura. If something isn’t right, we’re here to make it right.

Eligibility for Returns

• Returns are accepted within 14 days of delivery.

• Items must be unused, undamaged, and in original packaging with all tags attached.

• Returns are not accepted for products that have been opened, used, or altered.

How to Request a Return

1. Contact our customer service team via WhatsApp (03305478954) or email (thetrendaura.com@gmail.com) with your order number and reason for return.

2. Our team will guide you through the return process and share the return address.

3. Once the returned item is received and inspected, you’ll be notified of your refund status.

Refund Process

• Approved refunds are issued to your original payment method within 5–7 business days.

• Shipping charges (if applicable) are non-refundable.

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🔁 Exchange Policy

We understand that sometimes you may want a different size, style, or product — and we’re happy to help.

Eligibility for Exchanges

• Exchanges are accepted within 14 days of receiving your order.

• The item must be unused and in its original packaging.

How to Request an Exchange

1. Contact us via WhatsApp (03305478954) or email (thetrendaura.com@gmail.com) with your order details.

2. Once approved, we’ll provide exchange instructions.

3. The replacement product will be shipped once we receive and verify your returned item.

If the Item Is Out of Stock

If your requested exchange item is unavailable, we’ll offer you a store credit or a full refund.